The Privacy Policy (“Policy”) outlines the guidelines and procedures on the collection, transfer, use, storage, disclosure, and sharing of your information when you use our website, application, and all related sites, applications, services, and tools (collectively “Platform”) provided by Do Doozy Innovations Private Limited. Do Doozy Innovations Private Limited is a company incorporated under the Companies Act, 2013 of India governs the registration of private limited companies (Pvt Ltd)., with its registered office at Shop-15, Plot-09, Mohmed Munir Compd., Akurli Rd, Nr Rly Stn, Kandivali East, Mumbai-400101, Maharashtra, India, hereinafter referred to as “Company,” “we,” “us,” or “our.”
The terms “you” and “your” refer to the user of the Platform. The term “Services” refers to any services offered by us, whether on the Platform or otherwise.
We understand the importance of the information you share with us. We value the trust you place in us, and ensuring the security of your information is our priority. Data protection is a matter of trust, and your privacy is crucial to us. We will only use your information in accordance with this Policy. Your information will remain with us, and we will use it in accordance with this Policy.
Please read this Policy before using the Platform or submitting any information to us. This Policy is part of, and incorporated within, and is to be read harmoniously and in conjunction with the terms of use of the Platform and the Services.
Your Consent:
By submitting information or using the Platform and the Services, you irrevocably, explicitly, and unequivocally agree and consent to the collection, transfer, use, storage, disclosure, and sharing of your information as described and collected by us in accordance with this Policy.
You can browse through our Platform and Services without providing your details. During such browsing, you remain anonymous and at no time can we identify you unless you have an account with us and log in with your mobile number and OTP to use the Platform and Services.
Changes to Privacy Policy
We reserve the unconditional right to change, modify, add, or remove portions of this Policy at any time, without specifically notifying you of such changes. The changes/modifications/updations to the Policy may curtail or extend its scope, and the Company does not bear responsibility for updating you on the same. Such changed/modified/updated Policy shall have retrospective or prospective effects as deemed fit by us. You should review this Policy regularly for changes.
Collection of Information:
This Policy does not apply to any information you may disclose to any of our service providers/service personnel while using their services.
Information We Collect from You:
1. Personal Information
This Policy applies to the following types of information:
• Information that you provide while registering on our Platform for using our Services, such as business name, phone number, business address, UPI ID.
• Your billing address. Additional information may be requested on a case-by-case basis. All information disclosed by you shall be deemed to be disclosed willingly and without coercion. The Company bears no liability for the authenticity, genuineness, misrepresentation, fraud, negligence, etc., of the information disclosed, nor will the Company be responsible for verifying any information obtained from you.
• Information about your location, and/or your mobile device. Opinions provided by you to us by way of feedback or responses to surveys.
(All of the above collectively referred to as “Personal Information”)
All information collected by the Company shall be stored on servers, log files, and any other storage system owned by the Company. The information collected allows us to provide the Services and features on the Platform that are likely to meet your needs and to customize the Platform to make your experience safer and easier.
2. Non-Personal Information
• We may also collect certain non-personal information (“Non-Personal Information”), such as your internet protocol address, web request, operating system, browsing type.
• If you choose to post messages on our message boards, chat rooms, or other message areas or leave feedback, we may collect and store such information that you provide. We may retain this information as necessary to resolve disputes, provide customer support, respond to queries and inquiries, and troubleshoot problems and improve the Services.
• If you send us correspondence, such as emails or letters, we may collect and retain such information in a file specific to your use of the Platform. We shall be entitled to retain your Personal Information and other information for such duration as may be required for the purposes, and it will be used by us only in accordance with this Policy.
3. Permissions We Collect
To facilitate the functionality of the App, we may collect and process certain permissions from you, including:
• Access to Voice Commands: For generating bills and updating inventory.
• Access to Camera or Stored Images/Documents: For OCR to scan bills for inventory update.
• Access to Bluetooth: For connecting barcode scanners or printers.
• Access to Location: To verify or identify business locations.
4. Permissions and Their Uses
• INTERNET: We use this permission to: Access the internet to retrieve and send data essential for the app’s functionality, such as synchronizing billing information, updating inventory in real-time, and processing voice commands through backend. This allows to process app functionality smoothly.
• RECORD_AUDIO: We use this permission to: Allow users to give voice commands for generating bills and updating inventory. This feature enables a hands-free experience, enhancing user convenience and efficiency in managing billing and inventory tasks through voice interactions processed by backend.
• WRITE_EXTERNAL_STORAGE & READ_EXTERNAL_STORAGE: We use these permissions to: Allow users to share and access user-generated content, such as images and documents, on external storage. They are crucial for sharing and retrieving billing information and inventory records, ensuring seamless access to important business data. Additionally, these permissions support our OCR feature, allowing users to upload images or PDFs for data extraction. The extracted data, including item names, quantities, and prices, is used to automatically update inventory records, eliminating the need for manual data entry. This ensures efficient storage and retrieval of OCR-processed data for accurate and timely inventory management.
• ACCESS_FINE_LOCATION: We use this permission to: Access the device’s precise location to verify or identify business locations. This ensures the accuracy and authenticity of location-based services within the app, such as confirming the business address for billing.
• BLUETOOTH & BLUETOOTH_ADMIN: We use these permissions to: Connect to and manage Bluetooth devices such as barcode scanners and printers. This integration allows for seamless communication and data transfer between the app and these devices, facilitating efficient inventory management and bill generation processes through voice commands.
• BLUETOOTH_SCAN & BLUETOOTH_CONNECT: We use these permissions to: Scan for and connect to nearby Bluetooth devices to enhance connectivity with barcode scanners or printers. By leveraging these permissions, our AI voice billing and inventory management app can provide a seamless, efficient, and user-friendly experience, allowing for hands-free operations and automated data processing.
Information We Receive from Other Sources
We may receive information about you from third parties, such as other users, partners (including analytics providers, search information providers), or our affiliated companies, or if you use any of the other websites/apps we operate or other services we provide. Users of our Ad Services and other third parties may share information with us, such as the cookie ID, device ID, demographics or interest data, and information about content viewed or actions taken on a third-party website. Online services may also share customer list information (e.g., email or phone number) with us to create customized audience segments for their ad campaigns.
When you sign into the Platform, you consent to our collection, transfer, use, storage, disclosure, and sharing, in accordance with this Policy, of the information that you make available to us through social media interfaces. This could include, without limitation, any information that you have made public through your social media account, information that the social media service shares with us, or information that is disclosed during the sign-in process. Please see your social media provider’s privacy policy and help center for more information about how they share information when you choose to connect your account.
(All the aforementioned and any other information received about you shall collectively be referred to as the “Information”).
Use of Your Information
We use your information to enable you to avail our Services, including without limitation, deliver the Services to you, and notify you when your account is ready. For some of our Services, you may need to order certain hardware necessary for the Service (e.g., printer, barcode scanner). In such cases, we may pass your name and address to a third party to facilitate the delivery of the product (for example, to our courier or supplier). We use your information to send you promotional and marketing SMS and WhatsApp messages about our recently updated and/or newly released Services and products. We use your information to manage the Service, enable you to subsequently use parts of the Service, detect any fraud or service abuses, and send you information relevant to the Service in case we have any queries. We have the right to communicate your personal information to any third party that makes a legally compliant request for its disclosure.
Sharing of Information
We may make your information available to our affiliates to enable them to provide services to you. We may also disclose your information to third-party vendors, consultants, and other service providers who work for the Company. This disclosure may be required for us to provide you access to our Services, facilitate and assist our marketing and advertising activities/initiatives, undertake auditing or data analysis, or prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services.
The Company may disclose your information, to the extent necessary, to comply with laws and respond to lawful requests and legal processes, protect the rights and property of the Company, our users, and others (including enforcing the Terms of Use), and in an emergency to protect the personal safety and assets of the Company, the users, or any person. In such an event, the Company is not responsible for informing you or seeking your approval or consent.
We and our affiliates may, in compliance with applicable laws, share, transfer, or assign all of your information with any other business entity in the event of a merger, sale, re-organization, amalgamation, joint venture, assignment, restructuring of business, or transfer or disposition of all or any portion of our business.
We are also required to share your information with our franchisor and/or third-party channel partners such as group companies, etc. (collectively “Third-Party Partners”), along with whom our Services are provided as a bundled/add-on/combined solution. We are also required to share all your information collated by us during the term of your use of our Platform and Services with all incidental entities who aid us in our process of providing our Services. We are required to pass your information to other companies in our group and our agents and sub-contractors who help us with any of our uses of your information set out in our Privacy Policy. For example, we may use third parties to assist us with delivering products to you, analyze information, and provide us with marketing or customer service assistance. You hereby give your irrevocable, explicit, and unequivocal consent to us to share all your information in the manner aforesaid mentioned herein and/or otherwise howsoever, during the period of your use of our Platform and Services. You further give your irrevocable, explicit, and unequivocal consent and authorize the Third-Party Partners aiding us in the process of providing services to you and/or otherwise, to use all your information furnished by you to us and/or collated by us regarding you during your use of our Platform and Services for promoting and marketing their services to you, i.e., to sell products to you. However, it is clarified that the Company is not responsible and has no control over the security of such information or the privacy practices of the Third-Party Partners aiding the Company in providing services to you. You clarify that your information is made available on a non-exclusive basis and the information is your sole property and can be used only in accordance with this Privacy Policy.
If you object to your information being transferred or used in this way, please do not use the Platform and the Services. You must only submit to us or our agent information that is accurate, not misleading, and keep it up to date and inform us of changes.
You undertake to treat personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords/OTPs unless this misuse is our fault.
Data Security Precautions
We have implemented technical and organizational measures designed to secure your information from accidental loss and from unauthorized access, use, alteration, or disclosure. However, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your information for improper purposes. You acknowledge that you provide your information at your own risk. We view protection of your privacy as a very important community principle. We understand clearly that you and your information are one of our most important assets. We store and process your information on dedicated servers that are protected by physical as well as technological security procedures.
We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect information, we collect your personal information on a secure server. We use firewalls on our servers. We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your device.
Your License
DoDoozy grants you a personal, limited, non-exclusive, revocable, non-transferable license, without the right to sublicense, to electronically access and use our services in accordance with this Privacy Policy. This Privacy Policy also extends to any software, programs, documentation, tools, internet-based services, components, and any updates (including software maintenance, service information, help content, bug fixes, or maintenance releases) thereto provided to you by DoDoozy. You will be entitled to download updates from DoDoozy, subject to any additional terms made known to you at that time, when DoDoozy makes these updates available.
While we want you to enjoy DoDoozy, you may not, nor may you permit any third party to do any of the following:
• Access or monitor any material or information on any DoDoozy system using any manual process or robot, spider, scraper, or other automated means unless you have separately executed a written agreement with DoDoozy referencing this clause that expressly grants you an exception to this prohibition.
• Copy, reproduce, alter, modify, create derivative works, publicly display, republish, upload, post, transmit, resell, or distribute in any way material or information from DoDoozy.
• Permit any third party to use and benefit from DoDoozy via a rental, lease, timesharing, service bureau, or other arrangement.
• Transfer any rights granted to you hereunder.
• Violate the restrictions in any robot exclusion headers on DoDoozy or any DoDoozy service product, work around, bypass, or circumvent any of the technical limitations of DoDoozy User, use any tool to enable features or functionalities that are otherwise disabled in DoDoozy, or decompile, disassemble, or otherwise reverse engineer DoDoozy, except to the extent that such restriction is expressly prohibited by law.
• Perform or attempt to perform any actions that would interfere with the proper working of DoDoozy, prevent access to or use of DoDoozy by our other users, or impose an unreasonable or disproportionately large load on our infrastructure.
• Otherwise use DoDoozy except as expressly allowed under this section.
Opt-Out
We may also send you information about other companies in our group or our business partners, as well as information about us, our services, our other websites, our products, sales promotions, our newsletters, SMS updates, and WhatsApp messages. If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it), please click the “unsubscribe” link in any email that we send to you or follow the un-subscription process as detailed in the SMS/email. Kindly note that unsubscribing from one medium does not automatically lead to un-subscription from the other. Within 7 working days (days which are neither (i) a Saturday or Sunday, nor (ii) a public holiday) of receipt of your instruction, we will cease to send you information as requested. If your instruction is unclear, we will contact you for clarification.
Grievance Officer, Questions, and Platform Security
If you have any queries relating to the processing or usage of information provided by you in connection with this Privacy Policy, please email us at Info@dodoozy.com. You have read the Privacy Policy and understood its contents and agree, accept, and confirm to the terms thereof.